Privacy Policy
Information Collection and Use
Celestia Designs is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information related to our jewelry services.
Information We Collect:
Personal Information:
We may collect personally identifiable information, such as your name, contact information, billing address, and preferences, when you make a purchase or sign up for our services.
How We Use Your Information:
We use the information we collect for order processing, delivery, customer service, and to enhance and personalize your shopping experience.
Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to outside parties. Trusted third parties may assist us in providing our services, and they are obligated to keep your information confidential.
Security:
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Terms of Service
Agreement to Terms
By accessing or using the Celestia Designs website, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access the website.
Product Information
Celestia Designs strives to provide accurate product information; however, due to the nature of customized jewelry, please keep in mind that descriptions, details, and measurements are approximations. As each piece is uniquely crafted to meet your specifications, there may be slight variations in the final product. We make every effort to convey the essence of the design accurately, ensuring your satisfaction with the bespoke nature of our jewelry.
This information is intended to offer a general understanding of the product's characteristics and may not precisely represent the final customized piece. We appreciate your understanding and invite you to contact our customer service for any specific inquiries or clarifications regarding our customized jewelry.
Orders and Payments
By placing an order on our website, you agree to provide accurate and complete information. Payments are processed securely, and your financial information is not stored by us.
Returns and Exchanges:
At Celestia Designs, we take great care to ensure the quality of our products. Please note that due to the personalized nature of many of our items, returns and exchanges are generally not accepted. However, we understand that unforeseen circumstances may arise. In the event that your jewelry arrives broken or damaged, we will gladly process a return. Items must be in their original condition, and personalized or custom items may be subject to different terms. Please contact our customer service team for assistance in such cases.
Appraisal Documentation:
As part of our commitment to transparency and value, each purchase from Celestia Designs includes a legally documented appraisal. This document details the specifications and valuation of your jewelry, providing you with assurance and documentation of its worth.
Shipping and Delivery:
Your satisfaction is our priority, and we want to ensure that your customized jewelry is crafted to perfection. As each piece is made from scratch and tailored to your specifications, please understand that delivery times may take up to 4 weeks. Rest assured that we are working diligently to create a piece that reflects your unique style and vision. Shipping details, including estimated delivery times and tracking information, will be provided upon confirmation of your order.
Intellectual Property
All content on this website, including text, graphics, logos, images, jewelry designs and software, is the property of Celestia Designs and is protected by intellectual property laws.
Prohibited Use:
You may not use our website for any unlawful or unauthorized purpose. Harassment, defamation, and any form of malicious activity are strictly prohibited.
Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of Florida state, and any disputes will be subject to the exclusive jurisdiction of the courts in Florida state.
Changes to Terms
Celestia Designs reserves the right to modify or revise these terms and conditions at any time. It is your responsibility to review them periodically for changes. Continued use of the website after the posting of changes constitutes acceptance of those changes.